Some of rudest clients in the world work for non-profit organizations or governmental agencies that are "saving the world." Why are they so bad? Because they feel entitled.
I enclose some recent communications that show how little prospective clients value photographer's work these days. It's stunning how rude this person ended up being. But before those communications, here is what my website's FAQ page says about our policies.
I am working with a nonprofit organization that is saving the world. Unfortunately we have no funds for photography. Can we use one of your images for free?
We no longer provide images at no charge, and rarely discount our images, for nonprofit organizations or researchers. Please don't ask. We have found that administering and negotiating the use of photographs for nonprofit organizations often takes up more of our time than working with our commercial clients. We have also found that when we donate the use of our images, the organizations do not respect our guidelines for the use of the photographs, and often do not even help us in return if we need access or help in our projects.
Hopefully one of these days, photographers and filmmakers will be recognized as persons who do contribute greatly to the environment with their imagery. They will be paid for their work, and they and their work will be recognized as much as scientists' and politicians'. Nonprofit organizations will recognize the value of great imagery for their cause, and instead of constantly asking photographers to donate their photographs (and the huge amount of time it takes to do so!), they will pay photographers just as they pay themselves, their printers, designers, webmasters, and the postman.
http://photoprofessionals.wordpress.com/
Please read this letter from photoprofessionals that concisely and awesomely states our and other photographers' point of view on donating images for free. We are a signatory to this letter.
Here are the recent emails from a prospective "client." The emails are in reverse chronological order, most recent first.
-------- Original Message --------
Subject: RE: photo permission
Date: Thu, 3 Jul 2014 12:17:51 -0400
From: Walker, Bradley
To: Norbert Wu Productions office
Hi Deanna,
Thanks for your response. I actually got in touch with one of our researchers, and he has a photo that I can use. I can understand charging for Norb's photo if we were to use it for commercial use, but for my purposes I'd be using it for educational purposes. It's a great photo, but certainly not worth paying for. [bold font added by Norb Wu]
Best,
Brad
Bradley Walker
Information Specialist I
Communications Office
Fish and Wildlife Research Institute
Florida Fish and Wildlife Conservation Commission
100 Eighth Ave. Southeast | St. Petersburg, Fla. 33701
Phone: (727) 502-4788 | Cell: (239) 935-9566
Bradley.Walker@MyFWC.com | MyFWC.com/Research
Facebook.com/FWCResearch | Facebook.com/MyFWC | Twitter.com/MyFWC
Flickr.com/MyFWCResearch | YouTube.com/FWCResearch | Scribd.com/MyFWC
-----Original Message-----
From: Deanna, Norbert Wu Productions office
Sent: Thursday, July 03, 2014 12:09 PM
To: Walker, Bradley
Subject: Re: photo permission
Hi again,
Our minimum usage fee is usually $200, but since you're paying from personal funds and the usage is for a relatively short time I will try to work with you.
Please let me know what is the most you can pay for this, and then I'll discuss your offer with Norb.
Thanks,
Deanna
On 7/3/14 8:40 AM, "Walker, Bradley"
Greetings,
Yes, the photo will be used in the photos section on Facebook. I plan
to use it for one Facebook post for only 1 day. If I decide to use the
photo, the payment would be coming from my personal funds. What do you
charge for a one time use of the photo?
-Brad
Bradley Walker
Information Specialist I
Communications Office
Fish and Wildlife Research Institute
Florida Fish and Wildlife Conservation Commission
100 Eighth Ave. Southeast | St. Petersburg, Fla. 33701
Phone: (727) 502-4788 | Cell: (239) 935-9566 Bradley.Walker@MyFWC.com
| MyFWC.com/Research Facebook.com/FWCResearch | Facebook.com/MyFWC |
Twitter.com/MyFWC Flickr.com/MyFWCResearch | YouTube.com/FWCResearch |
Scribd.com/MyFWC
-----Original Message-----
From: Deanna, Norbert Wu Productions office
Sent: Thursday, July 03, 2014 11:23 AM
To: Walker, Bradley
Cc: Norbert Wu Productions Office
Subject: Re: photo permission
Hi Brad,
Just following up on your email correspondence with Norb. Please
provide the following usage details, and then I can forward a quote.
*Will this photo be used in your Facebook "Photos" section?
*How long do you plan on using it?
*What is your budget for the proposed usage?
Thanks and I look forward to your reply.
Best regards,
Deanna
--
Deanna
Norbert Wu Productions
Pacific Grove, CA 93950
On 7/2/14 1:54 PM, Norbert Wu Productions Office wrote:
Hi --
Deanna in our office will get back to you on this. She's in the
office on Thursday. Thanks!
Best,
Norb
----------------------------------------
Norbert Wu Productions
Pacific Grove, CA 93950
USA
See and search through 8500 of the world's best marine life images:
http://www.norbertwu.com/lightbox
Thousands of footage clips of marine life are online in our new
searchable database! (in beta):
http://www.norbertwu.com/footage
On 7/2/14 9:45 AM, Walker, Bradley wrote:
Okay. What's the fee to use the photo for useful, educational purposes?
*Bradley Walker*
Information Specialist I
Communications Office
Fish and Wildlife Research Institute Florida Fish and Wildlife
Conservation Commission
100 Eighth Ave. Southeast | St. Petersburg, Fla. 33701
Phone: (727) 502-4788 | Cell: (239) 935-9566
Bradley.Walker@MyFWC.com
MyFWC.com/Research
Facebook.com/FWCResearch
Facebook.com/MyFWC
Flickr.com/MyFWC
YouTube.com/FWCResearch
Scribd.com/MyFWC
*From: Norb's iPad *On
Behalf Of *Norbert Wu
*Sent:* Wednesday, July 02, 2014 12:08 PM
*To:* Walker, Bradley
*Cc:* Deanna, Norbert Wu Productions office
*Subject:* Re: photo permission
Sorry, cannot grant use without fee paid.
Sent from my iPad. Apologies for typos or brevity.
On Wednesday, July 2, 2014, Walker, Bradley
Greetings,
I'm Brad, an employee with the Fish and Wildlife Research Institute
in St. Petersburg, FL. I came across an image online, and wanted to
ask permission to use this spiny lobster photo on our Facebook page.
It would be used strictly for educational purposes, and we would
provide proper attribution if we use this image publicly. I hope to
hear back from you soon, and thanks for your time!
Best,
Brad
*Bradley Walker*
Information Specialist I
Communications Office
Fish and Wildlife Research Institute Florida Fish and Wildlife
Conservation Commission
100 Eighth Ave. Southeast | St. Petersburg, Fla. 33701
Phone: (727) 502-4788 | Cell: (239) 935-9566
Bradley.Walker@MyFWC.com
MyFWC.com/Research
Facebook.com/FWCResearch
Facebook.com/MyFWC
Flickr.com/MyFWC
YouTube.com/FWCResearch
Scribd.com/MyFWC
--
Sent from Gmail Mobile
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